Return Policy

Thank you for shopping with us. We want you to be satisfied with your purchase. Please read our return policy carefully before requesting a return.

Eligibility for Returns

We only accept returns for products that are defective or damaged upon arrival. Returns will not be accepted for reasons including, but not limited to:

Change of mind
Incorrect item ordered by the customer

Reporting a Defective Product

If you receive a defective or damaged item, you must contact us within [X] days of delivery. To help us process your request, please include:

Your order number
A description of the defect or issue
Photos or videos showing the issue

Return Approval

All return requests are reviewed on a case-by-case basis. If your return is approved, we will provide instructions for returning the item.

Products returned without prior authorization may not be accepted.

Refunds and Replacements

Once the returned item is received and inspected, we will notify you of the outcome. If the defect is confirmed, we may, at our discretion:

Replace the item
Issue a refund to the original payment method
Provide store credit

Non-Returnable Items

The following items are not eligible for return unless defective:

Final sale items
Gift cards
Downloadable or digital products
Customized or personalized items

Shipping Costs

If the return is approved due to a confirmed defect, we will cover reasonable return shipping costs. Otherwise, shipping fees are non-refundable.

Contact Us

For return requests or questions about this policy, please contact us at:

Email: spicespros@gmail.com